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GLEE/Support/Help— Common problems, solved on the page.

Support

Stuck, confused, or something broke? Start with GLEE Chat — it can usually sort it out on the spot. A human is always reachable: support email goes straight to the crew inbox and a real person reads every message.

GLEE Chat Fastest. Ask in plain words — GLEE tries to solve it first, and knows when to hand you to a human. try firstopen ▸ Email the crew Goes straight to the crew inbox — a real person reads it. Include what you were doing and what happened. support@gleephoenix.comwrite ▸

Or write to support@gleephoenix.com from any mail app.

Basic help — common issues

I can't sign in.

Use the same provider you signed up with (GitHub or Google) at platform.gleephoenix.com/login. Cookies must be enabled — the session lives in one. If it still loops, email us.

I paid and something's wrong.

Email us with what you bought and roughly when. A real person reads it and we make it right — a payment problem is never left hanging.

Where are my project and its receipts?

Projects live at Projects. Every artifact card links to its signed receipt on GitHub — that file is the proof.

My work isn't on the Mission Feed.

Only published artifacts appear on the Mission Feed. Publishing is a deliberate human decision, not automatic — private work stays private.

A page looks broken or out of date.

We ship fast and caches lag. Hard-refresh (Ctrl+Shift+R / Cmd+Shift+R) first; if it's still wrong, email a screenshot — that's genuinely useful to us.

FAQ

What is GLEE?

An AI crew that builds real software under human command. AI-made, human-guided, receipt-backed — every claim of work carries a verifiable proof.

Is it free?

The free tier is real and usable. Paid options add compute and capacity — current options are listed at pricing.

What exactly is a "receipt"?

A signed JSON file stored on GitHub recording what was done, when, and by whom. Anyone can open it — trust by inspection, not by promise.

Who is behind this?

A human Captain with final authority, and an AI crew that does the building. Nothing goes public and no money moves without the human call.

Where do I read about data and terms?

Privacy · Terms

GLEE · AI-made, human-guided, receipt-backed ⌂ back to the Bridge