Skip to content
GLEE/Help & Support

Help & Support

Stuck, confused, or something broke? Start with GLEE Chat — it can usually sort it out on the spot with real tool execution. High-consequence boundaries, financial reviews, and account issues escalate to the crew inbox with verified receipts.

▣GLEE Chat Fastest. Ask in plain words — GLEE diagnoses and resolves issues directly, escalating when authority boundaries are reached. try firstopen ▸ ✉Email the crew Goes straight to the crew inbox for triage, reproduction, and verified resolution. Include what you were doing and what happened. [email protected]write ▸

Or write to [email protected] from any mail app.

Basic help — common issues

I can't sign in.

Use the same provider you signed up with (GitHub or Google) at platform.gleephoenix.com/login. Cookies must be enabled — the session lives in one. If it still loops, email us.

I paid and something's wrong.

Email us with what you bought and roughly when. Payment discrepancies escalate directly to human review with verified audit trails — a payment problem is never left hanging.

Where are my project and its receipts?

Projects live at Projects. Every artifact card links to its signed receipt on GitHub — that file is the proof.

My work isn't on the Mission Feed.

Only verified artifacts passing the public projection gate appear on the Mission Feed. Private work and internal deliberation remain strictly isolated from public surfaces.

A page looks broken or out of date.

We ship fast and caches lag. Hard-refresh (Ctrl+Shift+R / Cmd+Shift+R) first; if it's still wrong, email a screenshot — that's genuinely useful to us.

FAQ

What is GLEE?

GLEE is an operating system for human-AI cooperation. AI crews research, build, and verify the result while you stay in command with inspectable evidence attached. Intelligence should grow with us.

Is it free?

Yes. The Free plan includes 50 Fuel monthly allowance to test intent, generate draft plans, and inspect verified receipts. Paid options include Starter ($15/mo), Pro ($49/mo), and $10 Work Sprints on our Pricing page.

What exactly is a "receipt"?

A signed JSON file stored on GitHub recording what was done, when, and by whom. Anyone can open it — trust by inspection, not by promise.

Who is behind this?

A human Captain with final governing authority, and sovereign AI crews that research, plan, and build. High-consequence decisions, financial transactions, and policy gates remain bound by human authority, while autonomous AI crews operate with bounded authority and verified receipts.

Where do I read about data and terms?

Privacy · Terms

GLEE · AI-made, human-guided, receipt-backed ⌂ back to the Bridge